Category: VoIP

What is a VOIP Number and How Does It Work?

June 21, 2023 (updated October 10, 2023) | By Kim Hoang | 0 Comments

Key Takeaways

VoIP numbers offer numerous benefits for businesses, including cost-effectiveness, scalability, mobility, and access to advanced calling features.
VoIP numbers are highly flexible and portable, as they are not tied to physical locations or hardware.
The process of obtaining a VoIP number is straightforward. The setup can be done in just a few minutes, allowing businesses and individuals to quickly enhance their communication capabilities.

What Is a VoIP Number?

VoIP stands for Voice over Internet Protocol. A VoIP number is a virtual phone number that allows users to make and receive phone calls over an internet connection (WiFi or data). Phone numbers from mobile network operators are associated with a physical telephone line or a SIM card. On the other hand, VoIP numbers are not tied to anything, making them highly portable and flexible.

VoIP numbers often offer a range of features, such as call routing, voicemail, call recording, and more, making them a popular choice for cost-effective and versatile business communication solutions.

Benefits of Using VoIP Numbers

There are many benefits to using VoIP numbers. Especially for businesses needing a company phone number. Here are the top benefits of using a VoIP number for business:

Cost-effectiveness: Subscribing to a VoIP phone service is significantly cheaper than with traditional carriers. VoIP services often offer lower calling rates, especially for international calls. This leads to significant cost savings for businesses, especially those with high call volumes.
Scalability: Tech scalability is important for growing businesses. VoIP systems are highly scalable as businesses can easily add or remove lines as needed. This is difficult to do with traditional solutions such as landline desk phones, where lots of hardware is needed. The flexibility that VoIP provides is particularly beneficial for growing businesses or those with fluctuating call volumes.
Mobility and flexibility: VoIP numbers are not tied to physical locations. Instead, they’re stored in a cloud network. Enabling employees to make and receive calls from anywhere as long as they have a stable internet connection. This mobility allows for remote work and the ability to stay connected while on the go.
Advanced features: VoIP systems offer a wide range of advanced features that can enhance business communications. These include call forwarding, auto-attendant, call recording, and software integrations e.g. CRM systems. Taking advantage of advanced calling features helps businesses to create a better communications experience for both customers and employees.
Analytics and reporting: Some VoIP providers may offer detailed call analytics and reporting. This provides businesses with valuable insights into call volumes, call durations, and other metrics. Having access to this data is key as it allows you to determine your strong and weak points, empowering a data-driven approach to business growth.
International presence: It is easier to obtain international numbers with a VoIP service than through traditional routes. International numbers allow businesses to establish a local presence in global markets without needing a physical office. This is advantageous for expanding into new markets and customer service.
Integration capabilities: VoIP phone systems can integrate with other business applications and tools such as customer relationship management (CRM) systems. This creates streamlined workflows which increase efficiency and productivity. It’s particularly helpful for customer service teams or sales-based teams.
Better Security: Traditional phone lines can be disrupted by environmental changes. VoIP numbers, on the other hand, are not tied to physical infrastructure and can be quickly rerouted to alternative locations or devices, ensuring uninterrupted communication during emergencies. This is important for keeping company data secure and ensuring company information doesn’t get lost.

How to Obtain a VoIP Number

The process to get a VoIP number is more straightforward than you may think! Follow these easy steps to get a VoIP number:

Do the research: It’s important to research the options available before you sign up. You’ll need to take into account your needs, budget & pricing, features available, and the type of number you need e.g. mobile, landline, or international. This allows you to choose a provider that best provides all that you’ll need, saving you time and money later down the road.
Get in touch with your chosen provider: Once you’ve chosen a provider, you may wish to get in touch with them if you have any questions or additional requirements for your VoIP number e.g. specific features. It can be helpful to speak with a member of the team to help determine if they’re the right fit for your specific needs.
Sign up for an account: Be sure to get a grasp of the types of pricing plans offered. Many VoIP providers offer contracts for a minimum of 1 year. It’s important to factor this in with your available budget. Alternatively, you may wish to find a provider with a subscription model of pricing whereby you pay monthly and aren’t locked into a contract.
Choose your number: Some providers may give you the option to choose the VoIP number you’d like to use. However, most providers will assign you a phone number. If you’d like to keep an existing phone number, you could also port your phone number over to the provider. You’ll need to get in touch with the provider to do this.
Set up your VoIP Phone: VoIP numbers can be set up with VoIP desk phones or your mobile phone. If you opted for a VoIP desk phone, you’ll need to get these delivered and your provider should provide instructions on how to set these up as well as any equipment you may need. If you opted to use VoIP on your mobile phone, you’ll be prompted to download the provider’s app following sign-up. You’ll be provided account details which allow you to log in to the VoIP platform. With both VoIP phones and VoIP on mobile, you’ll need to configure your settings such as call forwarding and voicemail and then you should be good to go!

Frequently Asked Questions about VoIP Numbers

Can I keep my existing phone number when switching to a VoIP number?

Yes! Usually, you can bring your existing number over to a VoIP provider by porting your number. Get in touch with your VoIP provider to let them know you’d like to keep your existing number and they will guide you through the process.

What equipment do I need to use a VoIP number?

Barely anything if you want to use VoIP on a mobile! VoIP numbers can be accessed through an app that is downloadable on your existing phone. No need for a second handset or clunky desk phones and landlines! However, if you wish to use a VoIP desk phone, you’ll need to speak with your VoIP provider to get the VoIP phones delivered and

Can I use a VoIP number on my mobile phone?

Yes, if the VoIP provider’s services are accessed through their app, you’ll be able to use VoIP on your mobile phone.

Can I make emergency calls (999) with a VoIP number?

It’s not recommended that you make calls to emergency services using a VoIP number. You may not be able to get through to emergency services if their lines don’t recognise VoIP numbers. Furthermore, as VoIP numbers aren’t tied to a specific location, emergency services cannot use geolocation to find a caller in the event they are unable to speak (silent call).

Is call quality with VoIP numbers as good as traditional phone lines?

Call quality with VoIP numbers is even better than that of traditional phone lines. This is because internet speed advancements result in much clearer call quality.

Can I make international calls with a VoIP number?

You should be able to make international calls with a VoIP number however be sure to check with your VoIP provider as there may be international calling fees.

Are there any limitations or restrictions when using a VoIP number?

There are general limitations to using VoIP eg. not able to call emergency services. However, your service may have specific restrictions depending on the VoIP provider. It’s best to check with your provider about this.

Can I send and receive text messages (SMS) with a VoIP number?

Yes, you should be able to send and receive text messages with a VoIP number if you use VoIP on your mobile phone.

What happens if my internet connection goes down? Will I still receive calls?

If your WiFi goes down then you could still access your VoIP number with a data connection. However, if both are unavailable then you won’t receive calls or texts until an internet connection is re-established.

Are VoIP numbers secure and private?

When configured correctly, VoIP numbers are generally more secure than traditional phone numbers. However, you’ll need to consider cybersecurity measures to implement to protect your company data when using VoIP as your business communications solution.

Can I have multiple VoIP numbers for different purposes or locations?

Yes, you can have and use multiple VoIP numbers for different purposes. You’ll usually need to purchase a separate plan for each phone number. You can also get numbers from different locations if your VoIP provider offers this.

Conclusion

VoIP numbers are a convenient way to obtain a second phone number eg. for business. VoIP operates on an internet connection as opposed to traditional telephone lines giving it various benefits. It’s cheaper to obtain and maintain as well as giving users clear call quality and access to advanced calling features like call forwarding. Getting a VoIP number is an easy process and you can get set up in just a few minutes. Embracing the simplicity and flexibility of VoIP numbers can greatly enhance communication capabilities, making it an attractive choice for businesses and individuals alike.

Using VoIP on Your Mobile Phone: Benefits and Set-Up

June 15, 2023 (updated October 11, 2023) | By Kim Hoang | 0 Comments

Key Takeaways

VoIP numbers offer an effective and convenient business communications solution
VoIP on mobile phones comes with many advantages including: cost savings, advanced features and enhanced call quality
Setting up VoIP for mobile phones is a straightforward process and you can get set up in minutes

You may already be familiar with VoIP desk phones for business. This is a popular option for businesses who were previously using landline desk phones and are having to switch due to the landline switch off.

Did you know that VoIP can also work on mobile phones? Discover the advantages of using VoIP on mobile and how to set up a VoIP with this article.

What is VOIP?

VoIP on mobile phones transmits voice calls and text messages over an internet connection. Instead of relying solely on traditional phone networks such as O2 and Vodafone [1]. VoIP converts the voice signals into digital packets and sends them over an IP network, such as the internet.

Mobile devices with VoIP capabilities use a dedicated app (like setting up a virtual phone number with Devyce) or a built-in feature to establish a connection with the VoIP service provider. When making a call, the voice data is compressed and divided into small packets, which are then transmitted over the internet to the recipient’s device. At the receiving end, the packets are reassembled, decompressed, and converted back into voice signals. This allows for seamless communication. All you need is a stable internet connection eg. WiFi or data.

What are the Advantages of Using VoIP on Mobile Phones?

There are many benefits of using VoIP on your mobile instead of a desk phone, including:

Cost savings: VoIP calls and texts on mobile phones can be significantly cheaper than traditional phone calls, especially for international calls. Many VoIP providers offer competitive rates and even free calling options.
Flexibility and mobility: VoIP on mobile phones allows you to make and receive calls from anywhere with an internet connection. You’re not tied to a physical landline, enabling you to stay connected while on the go. Furthermore, as you usually only need to download an app, you won’t even need to purchase an additional phone to use it. Making VoIP on mobile phones a highly convenient option.
Unified communications: VoIP can work across various devices such as laptops, tablets, computers and mobile phones. This allows you to integrate business communications across various devices, ensuring that you have a consistent experience and can access your calls and messages from any device.
Advanced features: VoIP offers a wide range of advanced calling features, including call forwarding, call recording, voicemail to email transcription, auto-attendant, and more. These features enhance call management and efficiency. In turn this enhances your company’s professional image as it creates a streamlined experience for customers.
Scalability: VoIP systems can easily scale as your business grows. Adding new users or phone lines is often a straightforward process, and you can expand your communication infrastructure without the need for complex hardware installations.
International accessibility: With VoIP on mobile phones, you can have virtual phone numbers from different countries, making it easier for international clients to reach you. This can help expand your global presence and eliminate the need for physical offices in multiple locations.
Enhanced call quality: With advancements in internet speeds and mobile networks, VoIP calls on mobile phones often offer high-quality voice transmissions, resulting in clear and reliable communication.

These advantages make VoIP on mobile phones an appealing choice for businesses and individuals looking for cost-effective, flexible, and feature-rich communication options.

Setting Up VoIP on Your Mobile Phone

Setting up a VoIP business phone system on your mobile phone is a straightforward process. First you will need to find a VoIP service provider that suits your needs. Consider how you will use the business number and determine if you will need any advanced features such as call forwarding. Although many providers offer you a basic package e.g. calling and texting only, and then offer you advanced features at additional cost, we’d advise you to work out what features would benefit your business communications early on. This allows you to choose a provider who may offer these features within a package already and will save you time and money down the line.

Once you have found a provider and signed up, you will usually need to download an app from your phone’s app store. This is where you will make your calls and texts and access any voicemails. When you signed up with the VoIP service provider, they will have given you login details/instructions on how to set up the app. Once you’ve set up your account on the app, ensure your phone is connected to the internet and you’re good to go!

Conclusion

Using VoIP on mobile phones is an effective and convenient business communications solution. With its multitude of features and intuitive set up process, VoIP makes for a better communications tool than traditional desk phones. The ability to make and receive calls from anywhere, coupled with the integration of advanced collaboration tools, empowers businesses to stay connected and productive on the go. Embracing this modern solution allows businesses to adapt to the evolving demands of the digital age and stay ahead in today’s competitive landscape.

Say goodbye to the limitations of traditional desk phones and unlock the full potential of VoIP on mobile phones for seamless, reliable, and future-proof business communication with Devyce! Try for free today!

VoIP for the Modern Entrepreneur

April 24, 2023 (updated October 10, 2023) | By Kim Hoang | 0 Comments

VoIP – game-changing technology transforming how modern entrepreneurs communicate in the business world. In today’s business landscape, effective communication is critical to success. Gone are the days of relying solely on traditional phone lines and outdated communication methods. With VoIP, entrepreneurs can now harness the power of the internet to elevate their business communication game to new heights. In this blog post, we will explore VoIP for the modern entrepreneur and how it elevates your business communication game.

The importance of a good business communications platform

A robust and efficient communication system is of paramount importance for entrepreneurs. Effective communication is the backbone of establishing successful connections with clients, partners, and team members. What makes a communications system effective? One that facilitates seamless communication across various channels, ensures that entrepreneurs stay connected and responsive wherever they are, and provides adaptability to meet changing business needs.

Moreover, a reliable communication system can improve internal communication within a business, enhancing teamwork, productivity, and innovation. It enables entrepreneurs to effectively delegate tasks, share information, and coordinate efforts among team members, leading to more efficient and effective business operations. In essence, a good communication system is a fundamental tool that empowers entrepreneurs to build relationships, drive growth, and achieve success in the dynamic world of business.

What are the key benefits of VoIP for the modern entrepreneur?

Cost Savings

One of the most important aspects of growing a small business is smart and effective budgeting. In an article by FasterCapital, mismanagement of finances is the seventh leading mistake made by startups and SMEs that puts the company in danger of failing to grow effectively [1]. So SMES need to track their spending and ensure they aren’t overspending in any areas.

Traditional phone lines or purchasing second handsets for employees can be expensive due to hardware and maintenance costs. VoIP eliminates these two costs for SMEs as VoIP phone systems only require an internet connection to operate. More often than not, employees will have a phone they can install the phone system on therefore removing the need for hardware. Furthermore, maintenance costs are kept to a minimum as the VoIP provider is responsible for the upkeep of the service.

Additionally, costs of domestic and/or international calls made by employees using traditional phone lines or second handsets vary across providers and can add up. Meaning this isn’t a sustainable option for entrepreneurs aiming to grow their businesses. Contrastingly, VoIP service providers offer more affordable plans, including unlimited domestic and international calls, making it a cost-effective option for entrepreneurs who need to communicate with clients, partners, and team members across different locations. These cost savings can significantly impact the bottom line of a business, allowing entrepreneurs to allocate resources to other critical areas of their operations.

Scalability & Flexibility

Scalability and flexibility are also significant advantages of VoIP for SMEs. Traditional phone systems can be cumbersome and time-consuming to scale up or down, especially for growing businesses.

With VoIP, entrepreneurs can easily add or remove lines as well as advanced calling features as their business needs evolve. This flexibility allows entrepreneurs to adapt their communication system to their changing business requirements without incurring additional costs or disruptions to their customer service. Thus ensuring that SME communication capabilities keep pace with business expansion.

VoIP also enables greater location flexibility. This is because VoIP phone systems operate as long as there is a reliable internet connection. Meaning employees can make and receive calls from anywhere, providing the freedom to work remotely. Furthermore, it gives SMEs a competitive advantage of developing a virtual presence in different locations, enhancing their business communication game.

Enhanced productivity

In contrast to traditional business communication methods, VoIP phone systems come with a wide range of call features that can elevate business communication. These include call forwarding, call routing, call recording, and auto attendant. These enable business owners to manage their communication more efficiently, ensuring that they never miss an important call or message. It also enhances how customers perceive your business as features like an auto attendant elevate the customer experience.

Advanced calling features are important for SMEs to gain a competitive edge over larger corporation competitors. By providing sophisticated communication tools, VoIP empowers SMEs to compete with bigger companies and deliver exceptional customer experiences, which can be a crucial differentiator for customers in the business landscape. With advanced calling features, SMEs can optimise their communication strategies and stay ahead of the competition, positioning themselves as agile and customer-focused businesses in the market.

Moreover, VoIP phone systems often allow SMEs to integrate their communication platform with other business tools, such as email, customer relationship management (CRM) software, and team collaboration platforms, creating a seamless workflow and boosting overall productivity. With an advanced, tailored business phone system, you can create a seamless and professional customer experience thus boosting customer satisfaction.

Devyce for the modern entrepreneur

Devyce is the smarter, more reliable work phone.

Our VoIP phone system is designed with the modern SME in mind. Cost savings? We save your business up to 70% on business communications and we’re able to keep our price low due to our exclusive partnership with a UK mobile network. Meaning we’re able to provide you and your employees’ phone numbers at a much lower price point than other VoIP providers.

We’re confident our service is excellent, which is why we don’t believe in locking our customers into lengthy expensive contracts or hidden charges. Therefore our pricing is kept simple with just 3 distinct subscription plans and we’re fully transparent about what you get with each one. We want you to stay with us however you’re free to leave at any time, at no additional cost.

Explore what Devyce can do for you to help you elevate your SME’s business communications game today with the Teams Plan

References:

[1] https://fastercapital.com/content/The-most-common-mistakes-made-by-startups.html#Mismanaging-Their-Finances

What are virtual numbers for business communications?

March 3, 2023 (updated March 7, 2023) | By Kim Hoang | 0 Comments

Virtual numbers are the best choice for businesses to streamline their business communications as we approach the BT landline cut-off. But where do you begin to make the switch? Let’s talk about what virtual numbers are and why Devyce is the smartest choice for your business communications.

What are virtual phone numbers?

Virtual numbers shouldn’t be thought of as the same as telephone numbers.

Virtual numbers are those that reside in the cloud, which is a remote network of servers & databases accessed over the internet. They aren’t linked to a specific device like a landline phone or a sim card. Instead, they’re linked to an owned phone number (by a telephone network provider).

How do they work?

As virtual numbers aren’t tied to a specific device, it means you can access them from any device with an internet connection, anywhere in the world. Virtual numbers are often accessed using a Voice over Internet Protocol (VoIP) provider. These providers let you access and use your virtual number through an app on your phone or laptop/computer.

Benefits of using a virtual phone number

You’ve probably put it together now that virtual numbers can be used on your existing phone. Even though you probably already have a sim card you’re using. So you can have two working numbers on your phone! We’d say that’s one of the biggest advantages to virtual numbers and here’s why…

Cost savings

Using a virtual number for business communications is significantly cheaper than traditional phone systems or buying second handsets for your team. Employees more often than not will already have a smartphone that they can simply download the VoIP app, allowing them to use a virtual business number. By eliminating the need for hardware, you could save up to 50% on your business’ phone expenses [1].

Easy scalability

Scaling up or down can be a costly process when using traditional phone systems. Mainly because of the associated hardware and set up costs. Alternatively, virtual numbers on your business’ network can very easily be added or removed (often instantaneously to within a day) depending on your business’ needs. Meaning little to no downtime for your business communications and huge cost savings.

Facilitates remote/hybrid working

Remote/hybrid work arrangements are becoming a key part of any businesses’ strategies. Virtual numbers remove the obligation on you and your employees needing to be at any particular location. Making it easier to build a remote/hybrid business while maintaining your business’ reachability.

Enhanced privacy

Smaller businesses may be requiring employees to use their personal numbers to contact clients. Employees may not be comfortable with this and you could risk accidentally sending a follow up message with sensitive information to the wrong person. Alternatively, virtual numbers allow you to keep your business and personal contacts separate as your calls and texts are made from the VoIP app.

Access to integrations and additional capabilities

Unlike traditional phone systems, a virtual business phone network allows various integrations with software like Customer Relationship Management (CRM) tools. Additionally, virtual numbers come with a whole range of call features such as call forwarding, call summarisation, auto attendant and many more. Meaning you can level up your business communications with smarter, more advanced technology.

That’s right, virtual numbers are the future of business communications. However with so many emerging VoIP providers on the market, how do you know which is the best choice for your business? While many posts you may have read will tell you it depends on your business needs… we have a clearer answer. Devyce.

The smartest choice for your business

VoIP already saves your business money. Devyce saves you even more. 70% more to be specific. How we do this is down to our exclusive deal with a UK mobile network. Remember virtual numbers are linked to an owned telephone number? Our partnership with a mobile network means we can provide numbers at a fraction of what other VoIP companies are offering because we don’t have to pay fees to get those phone numbers from a provider.

Our pricing is transparent. Often VoIP providers have hidden charges. You may find yourself signing up and then needing a feature like auto attendant and having to pay an additional fee to add it to your package. So we keep it simple with our Teams Plan, offering you everything your team will need from the get go. Devyce plans are also not lengthy contracts so you can decide how long you want to stay.

When you’re ready to make the switch to a smarter, more reliable work phone system, we’d be happy to assist you! Simply choose the plan best suited for you and sign up on our website.

References:

[1] https://telzio.com/blog/cost-benefits-switching-voip-service#:~:text=On%20Cost%20Savings%201%20Companies%20can%20reduce%20monthly,Thus%2C%20companies%20%2C%20rather%20than%20paying%20per%20user.

Everything to know about the landline switch off

February 22, 2023 | By Kim Hoang | 0 Comments

Have you heard? A major change in telecoms is coming – landline phones are to be switched off by 2025 in favour of digital networks more fit for the modern era. Eventually all home and business phones will need to be replaced. So if you’re still relying on traditional phone equipment, start exploring your options now with everything you need to know about the landline switch off in this guide.

Switching to digital phone solutions early will be especially important for small businesses, freelancers and startups. These entities can’t afford downtimes without communications. So if you leave the planning too late, you could find yourself overpaying for unsuitable options in order to meet the deadline.

However, the approaching switch off presents a great opportunity for smaller sized firms to upgrade to technologies which previously may have only been practical or affordable for larger companies. Markedly offering the chance to level up communications and allow competition on an equal basis.

Undoubtedly the communications landscape will change so how will this unfold and how can you navigate it?

How will the landline switch off happen by 2025?

BT Openreach are responsible for building and maintaining the UK phone network. They have already slowly begun switching off the ‘Public Switched Telephone Network (PSTN)’ in some areas. Meaning existing hardware relying on this network will no longer work in those regions.

Additionally, the Integrated Services Digital Network (ISDN) is also being switched off despite data being transmitted digitally through the ISDN. This is because phone systems using an ISDN connection also rely on landline cables. Furthermore, Openreach is no longer accepting new orders for PSTN systems.

Why is there a big landline switch off?

Mainly because this older analogue technology isn’t as reliable as newer digital networks. Calls made via landline technology are often dropped and audio quality is poor which particularly affects businesses. It also requires huge hardware maintenance costs and PSTN/ISDN cannot support the speed and scalability we need for our communications today.

Who and what services will be affected?

In addition to calls, a range of other services relying on analogue phone lines like CCTV cameras, door entry systems and payment terminals will also be affected. Therefore both home and business users will need to switch over to digital networks for these services.

Notably, 2.4 million businesses in the UK still use traditional phone services [1] and the majority of these are small to medium sized businesses. To minimise disruption to phone based services, businesses should make plans to migrate their services over to digital networks as soon as possible.

What happens next?

The technology will be replaced by Voice over Internet Protocol (VoIP). This technology converts audio to digital data which is then sent over an internet connection instead of through wires like traditional landlines. Resulting in higher quality calls, better reliability and increased speed of connection.

VoIP technology works for a variety of devices including mobile, computer and desk phones so depending on your needs, you won’t necessarily need to switch to mobile devices. However, using VoIP on mobile handsets has greater advantages for businesses.

How does VoIP on mobile work?

A VoIP phone system for business can be set up on your existing mobile phone. These services are delivered through an app allowing your employees to have an additional business number on their existing phone.

Benefits of VoIP on mobile for business

There are 4 key benefits of switching to VoIP for your business communications.

Low setup and maintenance costs. Relying on a WiFi/data connection as opposed to traditional phone lines makes set up simple and won’t require engineers. Moreover there is less hardware to maintain and breakdowns are reduced.
Better scalability. You can quickly add or remove numbers from a VoIP phone system making it easy to scale up or down. When doing this, the downtimes are effectively zero meaning little to no disruption to your business services.
Access to advanced calling features such as call forwarding, auto attendant, call groups. These are particularly helpful to levelling up communications with customers and improving your customer support.
Supports hybrid/remote working. Using VoIP on mobile handsets means employees can work from anywhere as long as they have a mobile phone with access to WiFi or a data connection.

How to make the switch

Migrating your business’ phone services to a digital network is simple. Start by choosing a VoIP provider. We recommend finding one that designs their phone system for teams. For instance Devyce offers a ‘Teams Plan’ which provides access to a Teams Management Portal where you can access key call metrics and stay on top of employee call activity, listen to voicemails and much more.

Signing up is then a breezy process as you’ll only need to subscribe to the plan, download the app and log in. Then you’re good to go! What’s great about Devyce’s plans is that there is no minimum term contract. So you’re welcome to stay as long as you’d like with us.

You may also wish to keep your business’ associated phone number so that long term customers can still contact you via the number they know and maintain continuity. Here at Devyce we make that process quick and easy, getting it done for you in under 24 hours once you have your PAC code. Simply visit our porting page and follow the steps if you wish to keep your number when switching to Devyce.

What to do with old landline equipment

We recommend speaking to your previous business phone provider for advice as they may want to take back the hardware. Alternatively you can recycle all your old desk phones by visiting your local council’s website to check where your local technology recycling bank is and what they accept.

The landline switch off is a significant development that businesses must prepare for. While it may seem daunting, making the switch to VoIP provides numerous benefits, including cost savings, greater flexibility, and increased efficiency. By switching to Devyce you can ensure a smooth transition. So don’t wait until the last minute to make the switch. Start the process today and position your business for success in the digital age.

References:

[1] https://www.business-reporter.co.uk/technology/small-businesses-will-be-the-big-winners-of-the-uks-seismic-digital-transition

Why Investing in a VoIP Phone System is Crucial to Standing Out in the Recruitment Space

February 16, 2023 (updated October 10, 2023) | By Kim Hoang | 0 Comments

Finding and retaining talent is a process recruiters know requires going beyond dissecting a CV. It’s essential that recruiters connect with candidates to discover their personality, passions and goals in order to create success stories.

Personalised and regular communication with candidates is the best way to learn more about them. This is especially important in the initial screening stages and phone calls are still the best way to do this.

Furthermore, creating high quality matches between candidates and employers requires a high degree of efficiency and effective management of communications between the two. This is where VoIP phone systems become crucial.

Making the switch from time consuming and costly traditional recruitment management strategies to digital solutions will streamline the recruitment cycle and save you money. Let’s dive into 3 key reasons why VoIP is important to stand out in the competitive recruitment market…

Shorter recruitment cycles

One of the most time consuming processes in recruitment is the initial screening. Manually analysing individual CVs and cover letters in detail is not an optimal process whereas a quick phone call with candidates helps to identify whether they’re the right fit for the role instantly. VoIP phone systems make this so much easier to keep track of as you can integrate your phone system with your CRM software. This allows you to automatically generate tickets, contact cards and keep track of candidate progress after each call. This simplifies the process of monitoring the status of job applications and keeping track of open positions, saving your team time.

Keeping a full talent pipeline

CRM integrations with your VoIP phone system also ensures you keep a full talent pipeline. Efficient recruitment teams need to ensure they have a steady flow of candidates through their recruitment process to proactively match candidates to new opportunities. Effective management of the talent pool is crucial to achieving this. Recruiters often neglect candidates in their contacts within the initial screening to interview stage due to inefficient tracking of the progress made by each candidate. Organising your database and keeping up communication with candidates in your contacts with personalised phone calls ensures your talent pool doesn’t lie stagnant.

Eliminate cognitive bias

Using VoIP phone systems integrated with talent management software provides recruiters with a comprehensive breakdown of candidate and employer analytic data. This helps to create better matches between candidates and employers as decisions made based on data eliminates cognitive bias. In the long term, this improves talent retention as matching the right candidates and employers improves satisfaction from both ends – addressing a key pain point for recruiters.

Build trustworthy relationships

Being the bridge between the talent pool and employers, recruiters need to effectively manage these relationships. A key part to successful recruitment is building trust with candidates and employers which comes from thoughtful communications. This can often be hindered by outdated phone technology resulting in missed calls, dropped connections and poor call quality.

VoIP phone systems operate using Wi-Fi or data connections which allows for crisp call quality and high reliability so you don’t have to worry about dropped connections. The technology is also designed to ensure you never miss calls with added features such as auto attendant and call forwarding. This makes sure candidates and employers can rely on your services and foster long term relationships.

We can help you to achieve all of this – Devyce is the modern business phone system designed for your recruitment team. You can integrate key CRM software such as Hubspot with Devyce and get access to a Teams Management Portal where you can view key call data metrics to measure your team’s performance. We also support set up of call features like call forwarding to ensure a smooth experience for your clients and candidates.

There’s no question that the digital age has definitely impacted the world of recruiting. By using Devyce in combination with effective CRM software, you can tailor a set of features and benefits to suit your team’s needs, improving your recruitment journey whilst making an impact in the recruitment space.