Devyce’s Team and Enterprise plans grant you access to the Management Portal, where you can allocate and deallocate employee numbers, forward calls and track all calls and texts made.
The Devyce portal allows you to manage your organisation, configure and add phone numbers, create users, and look at specific calling and messaging history.
In order to access the Dashboard you much be an Administrator.
When you first sign up for Devyce, you will receive a welcome email with a link to create a new password.
If you are not an Administrator, you will not be able to access the Dashboard. If you would like to request access, please contact your organisation’s Devyce Administrator and they will be able to grant you access.
Once you are logged in to the Devyce Portal, you will be able to manage your organisation.
You can create a new user following these steps:
Once the user is created, an email containing the app code will be sent to the email address added.
Ask the user to download and install the Devyce App from Google Play or the App Store and they can access their Devyce account by entering the code received by email.
If someone from your organisation has lost their handset or mistakenly deleted the app, you can re-issue a new code through these steps:
If someone from your organisation is away from work, you can forward their calls to another employee by following these steps:
Once the user has returned to work, you can simply delete the forwarding rule by clicking the “X” next to the user’s forwarding rule.
If you would like to check on your teams performance, as Administrator you have access to all the details you need in the Devyce Portal.
To access this, follow these steps:
All calls and messages your team has received and made will be visible here.
If someone from your organisation has left he company, you can remove their number by following these steps:
If you want to add more numbers to you account, you can do so by following these steps:
After you have successfully purchased more numbers, you can view and assign them on the “Numbers” tab from the left menu.
If you want to bring your own numbers onto your Devyce account, please follow these steps:
On the porting date your service will already be setup on Devyce to ensure that your business will not be affected when switching your provider.
Dave Gibbs – Airline Pilot, Ryanair.