All our technologies are hosted in the cloud and ensure an uptime SLA of 99.95%.
Our teams monitor the software and servers 24/7 should a problem occur.
Our development teams are working constantly to ensure that you will receive the best quality service in addition to adding new features.
Guided by the UK Telecommunication regulator we ensure that you are receiving the same services as traditional network operators.
We are always up to date with all applicable laws and regulations, including the General Data Protection Regulation (GDPR).
We are working only with certified network operators and service providers.
Once a year all our systems and staff are audited by a independent third party.
All our employees are regularly screened for expertise, integrity and experience.
All actions are supervised and authorised by a team lead.
Access to sensitive information is provided gradually and is not accessible from the internet. Administrators can access the data only through IPSec VPN and only for well-founded reasons.
All our employees are being trained at least twice a year to keep up to date with the new technologies and regulations.
“I value Devyce as an excellent one phone solution, enabling my surgical patients to stay in touch whilst still allowing me to control my work-life balance.”
Julian Rowe Jones, www.julianrowejones.co.uk