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Tag: work life balance

10 Reasons Why Customers Choose Devyce

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What are the reasons our customers choose Devyce you ask? 

Here are the top ten reasons why our happy customers chose us and what you could benefit from by switching to Devyce for your small business:

  • Improve efficiency

We know the feelings. Carrying around two phones can get frustrating. Then getting confused which phone to use for a call and accidentally using your personal phone to call a client. Also feeling irritated from having to switch between Apple and Android systems if your work phone is not a system you are particularly used to. So inefficient right?

Devyce solves this problem by providing you two numbers on your phone. 

Your Devyce phone number is stored in the cloud and phone calls/texts are sent over the internet instead of traditional phone lines which means you can have an additional operating number on your phone.

  • Save money with affordable pricing

We help our customers cut down on a costly business expense by removing the need for a work phone. With Devyce, you don’t need to sign up for expensive handsets and contracts for your employees as they can bring their own device. 

Our pricing plans (hyperlink to price page) are simple, affordable and transparent. No hidden fees, no lengthy contracts that are hard to get out of and an easy sign-up process. Within minutes you’d have an operating UK number ready. Save time and money for your business so you can focus on the more important things. 

  • Improve Sustainability

While saving money and time for your business, why not contribute to saving the planet as well? Deloitte global predicts that around 146 million tonnes of CO2 or equivalent emissions will be generated from smartphones in 2022 and 83% of these emissions comes from the manufacturing, shipping and first year usage [1]. 

It’s estimated that 910kg of CO2 is generated per employee working in offices each year [2] and the use of a work phone contributes to this figure. Using Devyce decreases your yearly in office carbon footprint, helping to promote more sustainable practices within SMEs.

  • Fast and reliable

Our customers are always able to receive those essential business calls wherever they are. 

Devyce works by facilitating calls and texts over the internet. This means all you need is a strong internet connection either over wifi or 4G/5G. 

Advancements in internet access technology means staying connected wherever you are, has become increasingly easy. You’ll rarely have to worry about downtime which can happen more often with traditional phone line services. Never miss business calls again with Devyce. 

  • Improve work life balance

It can be difficult to switch off from the workday when your work phone is still pinging or maybe even still getting calls. Many people find it hard to resist looking at their work phone out of work hours “just in case” there is something important that has popped up. From there it can be easy to fall into the rabbit hole of responding to work notifications well past business hours. 

Devyce have helped our customers improve their work life balance with a single button. We have a handy ‘Do Not Disturb’ feature where you can set the business hours after which you won’t receive notifications. 

  • Work from anywhere 

Take your Devyce anywhere… and we mean, anywhere in the world. Over 50% of our customers currently use Devyce abroad. Whether you are travelling for business or working remotely abroad, you can keep your UK phone number operating from there while also saving your business money on roaming costs. 

If you have a phone number attached to your business that you’d like to keep using while abroad, you can easily port your number to us (if you need help with this, contact us here: https://devyce.com/contact-us/). All of this means you can facilitate remote working for your business and even hire globally, further saving you money from lack of need for office space. 

  • Easily manage your teams

It can be tricky to stay on top of your team’s client call activity with a remote or hybrid based working model. For rapidly growing businesses, you might also struggle with managing a fast-growing team. Devyce makes this easier by providing team leaders with access to a Team’s Management Portal on our Teams Plan (hyperlink to pricing page)

From the portal you can quickly allocate/de-allocate numbers and create call forwarding pathways or groups within your team. This means you can easily keep numbers operating while an employee is away and quickly route client calls to the right person, allowing you to create a seamless customer service experience for your business. 

  • Monitor the performance of your calls

Get access to a variety of key metrics like in/outbound call durations to monitor your performance as well as analysis tools. These can be easily navigated on the Team’s Management Portal and allows you to keep track of how well your business calls are performing, optimise your calls to drive KPIs and achieve those all-important business goals. 

  • Streamline your customer relationship management

Ensure that all your customers are taken care of by integrating a CRM platform like Hubspot with the Devyce Team’s Management Portal. This allows you to stay on top of individual customer queries and makes sure you never miss business calls. It also allows your team to have access to customer query logs so that any member of your team can quickly provide help. Streamlining your customer support flow is crucial to any growing business and Devyce helps you take that extra step for your customers. 

  • Flexible scalability

Whether you are growing or taking a step back before the next stage in your business, you can easily activate/deactivate numbers on your network to grow (or downsize) your Teams Plan. Our affordable price point also makes it easy for you to scale the usage to your businesses’ needs whether you are just starting out or already a medium sized enterprise, Devyce is flexible. 

To quote The Sound of Music: 🎵These are a few of (ours & our customers’) favourite things about Devyce. Our customers have thrived from using Devyce and we’re pretty sure your business will benefit too 😉 

If these 10 reasons aren’t quite enough to convince you yet and would prefer to see Devyce in action before you commit, that’s no problem! It’s super easy to book a demo with us here https://devyce.com/demo/ 

 

References:

[1] https://www2.deloitte.com/uk/en/insights/industry/technology/technology-media-and-telecom-predictions/2022/environmental-impact-smartphones.html

[2] https://observablehq.com/@mrchrisadams/how-do-i-work-out-the-carbon-footprint-of-providing-space-to-w

The strain placed on businesses that provide a work phone

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It’s time to stop carrying two separate phones and avoid using your personal number at work. 

Did you know that issuing a work phone and allowing personal numbers to be used can place strain on three focal areas of your business, its economic prosperity, the environment, and your employee’s well-being. Here’s how…

 

  • The economic prosperity of your business

Giving out a work phone is uneconomical. Especially when the majority already have a perfectly usable phone that they can just simply port a new number into.

An iPhone’s price can range from £300-900, that’s a large expense for any business. Considering also that this investment may only last a few years due to the constant upgrades and technology advancements.

 

As we are slowly transitioning back to normal life after COVID-19, business travel will inevitably continue to increase, and that alongside BREXIT means one thing… increased roaming charges when you send your employees abroad! 

Productivity. A new buzzword. Productivity is vital for a company’s profitability and ultimately its long-term success. But how are businesses tracking your productivity on a personal device? The answer is that they are struggling, as 40% of managers struggle to monitor performance, placing strain on businesses [1]. But by porting a second number onto an existing device, using Devyce, you can improve your business’s productivity and communication through the management portal. The portal allows transparent reporting of your employee’s data, so you can get the most out of every employee and know when to reward them or promote those that are excelling. 

Teams Plan – Devyce 

  • Your Employees

Using a personal number at work is accentuating the ‘always on’ mentality because you can still receive calls ‘after-hours’ to your main phone number, meaning you are always on the clock. This leaves your employee’s work-life balance far from balanced. This can lead to an array of negative effects, highlighted in a US Research study that found receiving messages after working hours increases negative emotions, stress and insomnia [2]. As well as excessive smartphone use affects your cognitive and learning skills. Ultimately leading to employee ‘burnout’; a recent study found that 77% of American workers have experienced [3].

A solution: It has been found that using your personal phone, with a second number, can rebalance your work-life and relieve the above effects as it is easy to clearly differentiate between work and personal calls.

Do Not Disturb Feature

Without this clear differentiation, all calls look the same, whether a personal or a work-related call. This means you don’t always know how to respond when answering the phone, which can leave employees feeling that they’re always on.

  • The Environment

Sustainability is a fundamental area to consider in your business today due to its importance for investors, employees and consumers. However, smartphones are a large contributor to the carbon footprint and are killing the planet. 

Did you know that…

  • By 2040 it is predicted that smartphones will have the biggest carbon footprint in the tech industry [4].
  • Just one iPhone X alone creates 79kg of CO2 in its lifetime [5].

By removing the need for second devices, you can lower your carbon footprint, lower your expenses, retain happy and healthy employees and in turn impress your stakeholders!

 

References:

[1]

https://hbr.org/2020/07/remote-managers-are-having-trust-issues 

[2]

https://www.thejakartapost.com/life/2020/06/28/turning-off-your-work-phone-and-emails-could-help-reduce-after-hours-work-stress-study.html

[3]

https://www2.deloitte.com/us/en/pages/about-deloitte/articles/burnout-survey.html

[4]

https://www.irishnews.com/magazine/science/2018/03/02/news/how-our-smartphones-are-hurting-the-environment-1268849/ 

[5]

https://reboxed.co/blogs/outsidethebox/the-carbon-footprint-of-your-phone-and-how-you-can-reduce-it

Why you should apply to jobs even if you may not fully qualify for them

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The corporate job market is at an all-time high, with a record number of job openings. Specifically, the graduate job market is soaring. The number of vacancies has risen by 59% and is set to see an expected 7% salary rise, compared to the figures released in May last year [1].

Despite this boom, entry-level jobs used to be the leading pathway into the workplace for new graduates but now many require prior experience. This was highlighted in a 2021 study that found that 34% of graduate-level jobs and 24% of junior jobs in the UK require at least one year of work experience [2].

Scrolling through numerous job websites and spotting an Entry Level Job that seems interesting, is quickly scrolled past when the dreaded phrase ‘two years of experience required’ is read and this can be incredibly frustrating. This can often be the only element a candidate is missing. Yet, women hold back if they don’t meet 100% of the criteria, while men only apply if they meet at least 60% [3]. It is important to remember that no candidate can meet 100% of the criteria. As there is simply no such thing as a ‘perfect candidate’.

Often this requirement is merely just a guideline and not a necessity. Employers also use this to narrow down the applicant pool, to avoid them getting flooded with unqualified candidates that have absolutely no knowledge of the industry [4].

Don’t let this requirement limit you.

 

 

 

 

 

 

There are numerous real-life stories that support this advice, including a recent article written by Janet Phan and published in the Harvard Business Review sharing her story. She found a job outside of her expertise which required skills she did not have. Yet, she applied anyway. This resulted in her landing a job at a major tech company! So, her advice would be, apply! [5].

We’ve asked one of our interns, ‘Kate’ who is fresh out of university, about her experience and her advice/ tips. 

Kate:

Finding a job straight out of university is a difficult and daunting task. It is incredibly frustrating when you search for hours to find a job that interests you, and you see you need years of experience. Why would I have years of experience, I have just finished university. 

After speaking to friends, family and industry experts I have taken away 5 incredibly valuable pieces of advice when faced with this dilemma. Firstly, there are many ways to tweak your C.V to work around the requirement. 

  1. Holm in on your transferable skills. Speaking from experience, as someone who entered the job market with no industry experience. Using these transferable skills when writing your C.V or a covering letter is a great idea!

  2. Don’t underestimate the importance of a good covering letter. 

I managed to slip these transferable skills into my C.V by including details about my university projects or modules I completed. I tailored each one I sent, by including different keywords that were in the description of that particular job. 

  1. Read the job description!

  2. Prepare! If you do manage to get an interview, preparation is key! Make sure you have spent time researching the company, their values, their culture, what they do, and any of their recent projects. Prepare for any questions they may ask you, but try not to over prepare! Get a good balance, you want to be yourself and you don’t want to seem scripted or answer the wrong question because you heard what you had prepared for!
  3. Be confident and take risks. At the end of the day, what’s the worst that can happen? They say no. At least you tried. You didn’t lose anything.

 

OR take a step back. You don’t need to rush, try and get some experience, this is not only good for filling that ‘missing experience’ experience but can also help you find your niche! An internship is a great idea!

 

References:

[1]

https://www.cityam.com/uk-graduates-set-to-enter-strongest-job-market-in-years/

[2]

https://www.linkedin.com/business/talent/blog/talent-acquisition/viral-post-asks-why-entry-level-jobs-require-years-of-experience

[3]

https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions-lodestone/body/pdf/Gender-Insights-Report.pdf

[4]

https://upjourney.com/why-do-entry-level-jobs-require-experience

[5]

https://hbr.org/2022/07/apply-to-a-job-even-if-you-dont-meet-all-criteria 

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