Category: Advice

10 Benefits of Porting Your Mobile Number

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Heard about mobile number portability but wondering what is porting or how to port your number? This simple guide will help you understand what it is to port a mobile number and whether it is the right choice for you. 


What Is Porting?

Porting is a system that allows you to transfer your phone number from your current mobile provider to another. This can be done for a variety of reasons; people may not know they have the right to move their mobile numbers when they move to a new provider, whether it is a personal, business or even landline number.

Porting was introduced in 1995; Ofcom made it clear that customers have the legal right to keep possession of their mobile numbers irrespective of who their provider is. Otherwise customers may feel trapped and forced to stay with their current provider to avoid changing numbers.


How To Port My Mobile Number?

Porting is actually a very simple process.

All you need to do to get started is request a PAC (Porting Authorisation Code) from your old provider. Once you have the code, simply pass it on to your new provider and schedule the swap!

A PAC is a format of nine digits, made up of three letters and six numbers. You can receive this code by text, as, in 2019, Ofcom created the ‘Text-to-Switch’ drive to make it even easier for people to transfer their number from one provider to another. So, if you want to receive a PAC quickly, all you need to do is text ‘PAC’ to 65075. Many networks can still provide you a PAC over the phone, if you would like to talk to a person to get more information when receiving your code.

After you have given your PAC to your new provider, all you have to do is wait! The wait time depends on who you are switching to but mostly takes a few hours to a few days and you will be notified when the switch is complete.


Should I Port My Number?

Porting is mostly a matter of convenience, allowing you to switch to a better, more affordable mobile carrier, without the annoyance of getting a new number.

If you are having difficulties with your current provider, such as long wait times to talk to customer service, bad signal or extra charges, i.e roaming fees, porting your number to a new, better provider that works for you is the answer!


Ten Benefits of Keeping My Number


Keep Your Mobile Number When Switching Providers

This is an obvious benefit!

You won’t have to stay stuck with a provider that isn’t a good fit. There is no need to go through the hassle of letting your family, friends and colleagues know that you have a new number, let alone websites, apps, bank accounts that all use your mobile number.

Brand Continuity

If you are a business, small or big, old or new, you can upgrade your business’ communications without having to contact customers and clients with a new number. Allowing brand continuity, which does not disrupt your business or unnerve your clients! Continuity is essential for any business, but it shouldn’t mean they are stuck with a bad communication system.

Keep Your Business Number

A phone number can be something that defines your business, that is recognised by customers and clients. A business phone number can be seen everywhere, on a website, advertisements, business cards and so on.

Porting ensures that your business doesn’t have to sacrifice changing a core part of your company. Further eliminating unnecessary costs of rebranding and admin.

Simple Process

Porting is a very easy process, from start to finish. All you need to do is obtain your PAC and send it over; sometimes you may need to verify your identity but that is largely the bulk of it.

Time Efficient

The process of porting, from requesting a PAC code to waiting for activation can take, at most, a week.

Depending on the company you are porting to, the process can sometimes take only a day or less. If you schedule your port for overnight, you will wake up with your number ported, not affecting anything else on your mobile.

Prompts Providers to Improve Their Service

Customers having the ability to easily move providers, if their current one is causing issues, means service providers are forced to take action to prevent customers leaving.

Network providers will be aware that they have to keep their services up to date, efficient and of a high quality in order to keep customers. This is a great advantage as providers will more likely offer deals and better services for a lower price, allowing you to choose the best service for the lowest price.

Don’t Let Your Number Expire

If you don’t port your number, your number will become available to others. Anyone can purchase your number as their own.

Not only would this cause confusion for those trying to reach you, if you are a business, someone calling may assume your company is no longer in service or a competitor could purchase your old number and benefit from your customers calling them.

Area Codes

Finding a new number in a popular area code can be difficult, there are not infinite options of numbers in each area code. In some cases, the demand for numbers exceeds their availability.

Porting with an existing number would be a lot easier than finding a new number with the same area code.


Move Your Number Online

Porting allows you to move your mobile number to a virtual phone provider.
You may want to switch to a virtual provider if you are moving abroad, to avoid extra fees. Alternatively, you may want to get rid of your work phone but keep your work number, you can do this by porting your work mobile number to a virtual provider.



Porting is not an expensive service. Providers will not charge you for porting out. Some providers will charge you to port to them, anything upwards of £5, but only if you are porting a business or landline number.


How Do I Port My Number to Devyce?

Devyce is a completely virtual provider, perfect for the Brit moving abroad or the CEO looking for an improved communication system for their business.

Porting your number to Devyce is not only easy, but a free service when you sign up.
All you need to do is purchase a Devyce Plan, get your PAC and fill out the Devyce porting form. From there, a Devyce member will reach out to schedule when the porting will take place. Porting with Devyce takes no more than 24 hours!

Devyce has many features that are helpful to small and big businesses:

–  Real-time statistics
–  Compatibility with WhatsApp, Viber, TikTok, Instagram and more
–  Do Not Disturb Mode
–  Management Portal
–  Cloud Based
–  Customisable voicemail
–  Landline SMS

To get starting on your porting journey, fill out the Devyce porting form here:

Or browse Devyce pricing plans, to choose the best package for you, here:




How Can I Continue Using My Phone Abroad Without Paying New Roaming Charges? 

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Use your UK mobile number fluently for travel? Worried about the return of roaming charges, but unsure what to do? Keen to avoid the roaming fees in 2022? Here’s what you need to know, as well as what you can do to continue to call, text and roam, without new costs, with your UK mobile number from anywhere in the world.


Why are UK Networks reintroducing roaming fees? 

After five years of free roaming, how can you avoid roaming fees returning in 2022? For those of us that use our UK mobile number for travel regularly, this is concerning.

In 2017, the EU launched their ‘Roam Like at Home’ initiative, essentially banning EU mobile networks from being able to charge their users for using their mobiles while abroad in EU countries. However, since Brexit has removed the UK from being an EU member, the initiative no longer applies to UK networks, allowing them to reintroduce roaming fees for their customers. If you are a UK resident living abroad, someone who travels for work, or someone who travels outside of periodic travel, it is essential that you know exactly what this change means and how you can avoid roaming fees coming in 2022.


When will the fees come into action? 

Although many UK mobile networks stated that they would not reintroduce roaming fees after Brexit, many have since changed their stance. The biggest networks to reinstate roaming charges are Vodafone, EE, Three and O2. 

If you are a Three customer, you may be aware of the changes already as they have been the first network to enact the changes, as of September 2021. Vodafone and O2 have announced they will turn on roaming charges at the end of January 2022 and EE will follow their example and turn off free roaming in March 2022.


How will these costs affect you?  

Depending on what network you are currently with, these costs will affect you differently. 

If you are an EE customer with a plan that started before July 2021, you don’t need to worry. However, if your plan started after July 2021, or your contract is due to expire, you will be affected. Starting from March 2022, to make and receive calls and texts, or use your data from abroad, you will be charged £2 a day for each day that you use your mobile. 

If you are a UK citizen living as a resident outside of the UK, you will be subject to roaming fees on O2 as well. However, the good news is that you can switch providers and leave O2 without having to pay any termination fees.

Starting at the end of January 2022, Vodafone customers, who had a contract that started on or after August 2021, will have to pay £6 a day to use their data, as well as make and receive calls and texts, if they are abroad in Africa, Australia, Canada and America. 

If you are a Three customer, you may already be aware of the changes to your plan when abroad, as Three reintroduced roaming fees in September 2021, being the first UK mobile network to do so. As a Three customer, if you want to use your UK mobile to travel, you will be charged £5 a day to do so. 

The reintroduction of roaming fees also allows these UK networks to implement a fair usage policy that can monitor and limit the time spent by a customer on their phone while abroad. Meaning, you will no longer be able to use your UK mobile phone all year round abroad; and if you do, you will be subject to extra fees. Moreover, if you have a foreign mobile contract, and visit the UK, you will be limited to how you can use your phone in the UK as well. 

EE will implement a 50GB roaming fair usage policy, and if reached, you will be charged £3.60 per 10MB. O2 are introducing a 25GB roaming fair usage policy, and if reached, you will be charged £3.50 per GB. Vodafone are following in their steps and also capping data use at 25GB, but charging £3.13 per GB once reached. Lastly, Three have already implemented a 20GB limit a month, and £3 per GB beyond that. 

20 to 50 GB is not quite enough for one person every month to use their mobile phone with full access to the internet, to search, stream or socialise. The limitations placed on usage by UK networks makes it very likely that those living, working and travelling abroad will have to pay extra fees on top of roaming charges and their normal contract payments.

No matter which network you are on, these changes and extra payments could cost you an extra £52 a month for simple mobile use. 


How can you avoid these costs?  

These looming changes may seem daunting but there are solutions to assure you can continue to travel and use your UK mobile number and avoid roaming fees in 2022 and onwards. 

Devyce have been working hard to provide an easy, efficient and, most importantly, affordable solution to the reintroduction of roaming charges, so that you can still use your UK mobile number for travel and more. We came up with Xpatfone, powered by Devyce; designed especially for those UK mobile users who are living, working or travelling abroad who do not want to pay more to call, text and roam while away from home. 

What makes this especially easy is that many networks, similar to O2, have scrapped exit fees so that, if you wish to move and avoid roaming fees in 2022, you can do so freely.


Benefits of Switching? 

So why switch? Simply, you will avoid paying roaming fees in 2022 and onwards when abroad. Giving you the freedom to call and text your family and friends back in the UK and use the internet without any usage limitations. 

Xpatfone charges a fixed monthly fee, with no extra payments no matter your usage, starting at £8.99. Completely cloud based, you don’t have to worry about a physical SIM or contracts. Get 24 hour support via email or phone to help guide you through the porting process, in which you can transfer your UK mobile number, or choose a new one to use, usually completely within 24 hours. 

Xpatfone offers two packages fit for UK travellers abroad. The monthly plan is ideal for expats and starts at £8.99, with benefits such as SMS and Whatsapp compatibility, free number porting, unlimited calls to the UK, America, Canada and Ireland, unlimited inbound calls and texts globally and a 24 free trial! The ‘Brexit Buster’ plan is ideal for the UK global traveller, adn starts at £12.99. With the Brexit Buster plan, you get all the features of the monthly plan, plus 400 minutes per month to call mobile and landline numbers in New Zealand, Spain, France, Portugal, Cyprus, Greece, Germany, Australia and Thailand. 


Get ahead of the game and switch now to avoid roaming fees in 2022. Start your journey with Xpatfone and get set up within 24 hours here: