Happy New Year! We’re kicking things off with a fresh batch of product updates designed to make managers’ lives easier and teams even more successful. This month, we’ve focused on sharpening your data and analytics tools—because nothing says “new year, new me” like cleaner insights and smarter decision-making!

Here’s what’s new

Meet Sensei — Your AI Call-Coaching Partner

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Sensei is your personalised AI recruitment coach, turning everyday calls into opportunities to improve. It listens to real conversations, analyses content based on pre-set call outcomes, and delivers clear, tailored feedback.

Want to see how Sensei could support you and your team? Register your interest below.

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AI question templates

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These pre-set call questions act as custom prompts that can be attached to call tags so the AI Notetaker knows exactly what information to capture. You can tailor the prompts to match your team’s style, priorities, or quirks!

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Call group opening hours

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Take control of your team’s call flow like never before! With call group opening hours, you can schedule Do Not Disturb, automatically route calls to voicemail after hours, and keep everything running smoothly - without lifting a finger when the time comes. Plan ahead, protect your team’s downtime, and keep callers perfectly guided no matter the hour. Work-life balance just got an upgrade!

Find out more

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International call plans

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Opening a new office abroad? Collaborating across continents? Our international call plans have your team covered with seamless calling to 40 worldwide destinations. Perfect for growing teams, global dreamers, and anyone ready to take their conversations worldwide!

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We’re here to help

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Please let our team know if you have any questions or comments. We always try to work on your feedback as quickly as possible.

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