Android and iOS app privacy policies
Last updated: [14 July, 2021]
Thank you for using the Devyce app. This website is provided by Devyce Ltd. We are the controller of your personal data collected through our website and through the use of the Devyce App and any numbers associated with it, for the purpose of data protection law, unless indicated otherwise.
The term ‘Devyce Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Devyce Ltd, 61 Broxash Road, London. Our company registration number is 12404413. The term ‘you’ refers to the user or viewer of our website or app.
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We collect and use the following personal information, and share it as follows:
When you use our app, we and some third party providers may work with and collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
Personal Information – GDPR
We collect personal information when you register with us through or when you communicate with us, including the names, addresses and other contact details of yourself and of your company, information about your function and your company’s business, communication data, and other information related to our business with your company. You are not under an obligation to provide personal data, but if you do not then we might not enter into an agreement with you and/or may not be able to provide certain services. We may use your personal information consistent with this policy and with applicable laws. In particular, we may use it for the following purposes:
Specifically, but not necessarily exhaustively
We will collect and store some personal and communications data in order to perform our contract with you. This data will include the contents of messages both sent and received, recipients, any “Devyce” contacts that you add, call metadata, call quality information, and voicemails left by third parties. We store this data on our servers, encrypted at rest and in transit, in order that it can be displayed to you in the Devyce app.
Our mobile network operator partner, Stour Marine, may also store and view some call and message metadata as required by law, as well as the content of SMS messages in order to detect fraud.
If you give us permission to do so from within the app, we use information from your phone contacts to provide you with caller ID functionality. This information remains on your phone, and is not transmitted to the Devyce servers, with the exception of the contact’s phone number, if you choose to place a call or send an SMS, when it is obviously and necessarily sent to our servers in order to process that request.
We perform limited processing on your personal data in line with our legitimate interests, in order to effectively run our business. This includes the automated processing of SMS messages that may include an activation code for users in any free trial.
We may use other personal information when you consent to such use. We will retain personal information for as long as necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required or permitted by law. We may share your personal information with government authorities and with our affiliates, as required for the purposes set out above, and with service providers that help us with these purposes. These providers may only process your personal information in accordance with the current GDPR law. If you wish to obtain a copy of such contracts, please contact us at the address [email protected]
You have the right, in accordance with applicable law, to request access to your personal data, obtain rectification or erasure, as applicable, and to ask for a copy of some of your personal data. Where processing is based on your consent, you may withdraw your consent at any time. If you wish to use one of these rights please contact us at the address indicated above. You may also lodge a complaint with the competent supervisory authority.
If you are a Devyce Teams user, your employer or account administrator is a controller of your personal data. We act as processor, acting on their behalf to provide analytic data where you could be personally identifiable. We act as a co-controller when we store communications information as required by law.